Venue

Please click here to view an A-Z of helpful venue and general information to help you with your planning.

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Food and Drink Service on Exhibitor Stands:

We highly recommend all catering is supplied by the venues official caterer, RAI Food and Beverage, RAI Food and Beverage fully complies with the legislation in force, with a central kitchen area and storages facilities within the venue.

Catering is provided exclusively by RAI. No one may bring food and drink into the Convention Centre (or arrange for it to be brought in) or stock, sell or otherwise distribute it free of charge, unless express written consent has been granted by RAI. The Dutch HACCP regulations should be strictly complied with if RAI grants consent to third parties to provide certain catering services. RAI may carry out an HACCP audit (or arrange for it to be carried out) at any time. HACCP conditions can be obtained from RAI on request.

Rai Food & Beverage offer a wide variety of fresh and delicious food, including beverages and equipment delivered directly to your stand.

To place your catering order go to the Webshop.

Catering in and on the RAI site is exclusively reserved to RAI itself and to concessionaires that have concluded a catering agreement with RAI. Special requests, for example for a catering buy-out or special catering products, are handled by the RAI Product Manager.

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We all have a duty of care to help and support event industry professionals and here at RX, the safety and wellbeing of everyone onsite is one of our top priorities.  Everyone has a role to play to look out and care for our colleagues and peers and we can all do this by taking the following steps:

• Don’t request or plan for stand designs that can not be safely and comfortably constructed and dismantled during the published time available.
• Provide sufficient amount of onsite crew to reduce long working hours
• Ensure adequate breaks for staff
• Everyone on site should have access to drinking water, catering facilities and rest rooms
• Be kind.  Be considerate

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Evacuation or partial evacuation is on the advice of the Venue. Should an emergency occur that necessitates an evacuation, an announcement will be made over the PA system. Exit the building immediately via the nearest exit point and make your way on foot to your closest Assembly Point. Please refrain from using mobile phones at this time.

Whilst at the Assembly Point you will be kept informed of developments. When the emergency has ceased you will either be invited to return to the exhibition to resume normal business or advised to return the next day – in which case you will not be permitted to return to the exhibition to collect vehicles, bags, briefcases etc.

To download the venue Emergency Procedures that should be distributed to all staff working onsite, please click here.

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A badging system is in place to ensure all personnel are registered and associated with the show.

Exhibitor badges are essential for open days, unfortunately no badge no entry! During the build up and breakdown period all contractors must have a venue badge or e-badge, and an exhibitor badge for open.

Whilst every reasonable precaution is taken to ensure the safety and security of personnel and equipment and the premises are patrolled day and night, we cannot accept any responsibility whatsoever for any injury, loss or damage or any consequential losses which may befall your personnel and their property.

Exhibitors are responsible for the security of their goods, please consider how you can secure your products and belongings whilst on-site. We recommend that valuables are not left unattended on your stand and are removed or locked away each evening. This is particularly relevant on the closing evening and throughout the breakdown period. During the day be aware of your space - report anything or anyone suspicious to security. If you are a victim of theft please report it immediately.

If you would like specialist security for your stand please contact the Official Security Contractor.

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